Originally Posted by fly co to see the yanks
my junior suite was facing the inside courtyard (i.e., garden view).
and, to get back to my earlier point, you said the squeaky wheel go the upgrade. while this may have been the case, if spg.com was still selling suites, both the displaced platinum and myself should have both gotten the suite upgrade, no?
Not unless it was garden view. That's the point. The standard suites at the Royal Hawaiian are garden view only.
So, we obviously have some work to do here.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]