Originally Posted by johan rebel
All of which proves how good KL have been at informing members of all the "improvements" they have introduced.
johan
I remember commenting on this back in February... when, out of three KLM Elites that were sharing a taxi from an airport to a conference venue, I was the ONLY one who was aware of the E/N fares
"WHAT???? You're joking, aren't you? NO?? Where's my ticket? Oh, thank God. It says V"
I suspect that the Hinderdesk is going to collapse under the weight of complaints from people who are having their retro-claims turned down.