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Personal call from CS following an email
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Mar 4, 2005, 7:24 am
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ja_user
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Join Date: Jul 2004
Location: MCI
Programs: AA EXP (1.5MM), Hilton/SPG/Marriott Gold
Posts: 2,335
Maybe they are using an average of responce time since they started accepting CS email as the "normal"
ja_user
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