Need Good WiFi
Politics aside, I spend close to a 100 hours a month on airplanes... a lot of it on TPACs. DL has been claiming for over 3 years that they have Fast Free WiFi. In reality for people like me, most of the time they have No WiFi. ViaSat doesn't cut it in terms of reliability, bandwidth or latency even if they do fix their coverage problems. LEO installations don't even start for 2 years and if past DL promises on WiFi are a good indicator, consistent availability is 4 or 5 years out. If there are other options, I can't afford 100 hours a month where I am not working. Pretty much everything else about DL is decent, but honestly after a decade on Delta, this is going to force me back to UA.