bmi responded to my e-mail and have reinstated my paper statements.

Apparently it was on the 2,000 bonus miles questionnaire.

I don't remember it well, but think that at the time I thought it was a hypothetical question. Thought they would have developed proper on-line statements first.

Hopefully it does mean that they are looking at improving the functionality of the website. I understand BA's Executive Club lets you do a lot more on-line.

Nick