I got an e-mail from bmi today stating:

"You have recently selected a preference to view your statement on-line and we will no longer post you a statement."

I don't remember doing this, and have asked them to reinstate my postal statements.

Has anyone else had the e-mail?

I'd only prefer on-line statements if they held details for more than two months and were a sight better than the current ones.

Looks like a blatant cost cutting attempt, with no benefit for the customer.

Nick