<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Fly Boy:
This is actually a very serious issue. I have been waiting well over a month for my new gold card. Fortunately I have not had any complications entering lounges abroad, but a delay of this magnitude is clearly unacceptable.</font>
I made the jump from Blue to Silver during the points/miles changeover. My silver pack arrived in the second week of May.
I'd ask for a replacement pack to be sent out immediately.