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Old May 16, 03, 7:07 am
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowest of the low in all airline programs but I am in the EZY FF Program!
Posts: 4,258
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mike turnbull:
....son panics and decides to call BM direct for help...explains predicament to a very helpful Emma, who says that...against the rules.....she will call AirNZ and amend their record for the following days flight..She saved the day for him and when I heard about it, I called BM, spoke to her supervisor and thanked her for their help in this situation.</font>
You probably dropped Emma in it with her boss for bending the rules.

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