Originally Posted by
CKBA
A bit of an odd one:
Claiming compensation for a delayed flight flown yesterday. Go to fill out the ba online compensation form and enter the booking ref - it says a claim has already been logged. Of course, I can't look at what has been submitted since I don't have a claim reference since I didn't put in a claim... .
Okay - to reply to my own post...: the issue was that BA had put in a 'claim' due to a broken seat - before I had even set foot on the plane. This meant that I could not actually submit a delay compensation claim since there was an active (probably actually 'closed'/'resolved') case on that booking. Had to ring BA to sort it out.
