Hi!
Hoping someone might be able to help.
I have a trip booked with American Airlines miles as follows: SYD-MEL-DOH-BCN
Sydney Australia to Melbourne Australia is with Qantas
Melbourne to Doha to Barcelona is with Qatar.
I am trying to edit the reservation from DOH-BCN to DOH-ATH.
When i search AA.com it shows 2 seats on DOH-ATH on the date I need, but the AA staff are saying when they search (within my reservation) they cannot see it, but when they search outside my reservation they can.
I know it can be done and is allowed to be done, but I don't know what to tell the AAgent to do in order for them to do it. Every agent I speak to says it cannot be done, but I know it can because I have already done it once on this ticket.
Is someone able to help me explain to the agent what to do? I've HUCA 3 times now...