Originally Posted by
Scott Kiwi
I am newly Titanium and am booking multiple hotels in Thailand for an upcoming trip. Many times they want me to book the upgrade and pay for it. One offering even included Executive Lounge access. Don’t I get that anyway as a Titanium member?
Yes. This is a bit off topic, but I don’t like how they list rooms that include lounge access when I’m logged in and get lounge access as part of my status. It sets the perception that I am paying for something I should be getting for free.
Back on topic, I tend to book the room I want so I don’t tend to need to ask. That said, there are times when I do ask. Tokyo is an expensive city, as an example, and don’t always get to book the room I want and I will ask. I typically do that by emailing the hotel ahead of time, as others have said, in response to the welcome emails.