Originally Posted by
Neffs88
I had Mosaic 1 for 2024 and just hit my 50 tile mark 2 days ago and earned Mosaic 1 status for 2025. Along with that, I was given the choice to select a perk which I then selected the 20 tile perk thinking it would apply in 2025 and give me a head start, however, it went thru right away and put me at 70 tiles. I called JB, had them remove the perk, and asked if I waited til January 1st could I then use the 20 tiles perk, and the rep told me no, that my perk would expire on 12/31. Now do I risk it and wait til January to see if the rep was wrong? Or do I just select the 15k pts perk now so as not to lose the perk all together?
At least according to rules in place 11 months ago, the agent you talked to was incorrect. Last year, perks DID NOT expire. I saved my Mosaic 2 perk and redeemed for 20 tiles in January 2024.
It really is sad that this program is so confusing that even folks that are supposed to be trained to understand it, still do not understand it.