FlyerTalk Forums - View Single Post - Brussels Airlines M&M American Express [ended Nov 2025]
Old Nov 20, 2024 | 8:21 am
  #110  
gryomosy
1M
80 Nights
All eyes on you!
10 Years on Site
 
Join Date: May 2014
Location: BE
Programs: SN SEN*, Bonvoy Titanium Elite, IHG Diamond
Posts: 82
To note for all those switchers, it has been a quite confusing process. When you receive your gold card (and I guess platinum choosers will be in the same boat), the accompanying letter says to install the BELUX app to activate your perks. The app kept saying, you're not eligible for this perk. Took me 2 chats (where it is not possible to share screenshots) and as last resort a call to customer care to understand that the perks where activated. Despite the app still stubbornly saying they are not available. For e.g. the Prime offer, you manually need to sign up on amazon.com.be using your card. For the bonus points they will only show up after 3 months.



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