Originally Posted by Boraxo
IME, the only way to get a status match is to submit spg statements that show the # of nights stayed.
Am I missing something? The SPG Platinum Concierge tells me do not send out account statements. The "eStatement"'s I've been receiving only show current point balance. WHAT CAN I SEND MR? SPG keeps telling me that they cannot send an account statement.
Several people have offered the advice to fax your statement (and that's what the MR Rep told me as well). Am I the only one missing something here?
Yes, I should/could have taken a screen shot of my online SPG balance before the end of the year, but that boat has sailed. Any suggestions appreciated.
-Ursa