Originally Posted by cordelli
I've never, ever, not once, seen a check in line at a Hilton property that was more then a couple of minutes long, I can't see how this is faster then the counter, especially in the properties where they have everything ready for you.
I would've said the same - before my recent stay at Reno Hilton (10 - 15 minute wait while the person ahead of me and I gazed longingly at the vacant HHonors/Casino VIP desk). After accessing my reservation, the clerk asked: "Do you have Hilton status?"