I stayed here recently for one night on arrival to Spain and it was a decent night's stay though I'll echo the prior comments on rough around the edges service in a bit (and I am not one to usually complain about service). I used an 85k cert from the Bonvoy Brilliant to book the room and applied an SNA not because I really cared about a suite upgrade but given my stays at Marriott this year it was one of the few places it was even worth using. The SNA didn't clear. But when I arrived at the hotel it was upgraded to corner room with a balcony which was honestly great. It had a nice view and there was wonderful street singer down below (seriously she had a fantastic voice) that was nice to listen to while out on the balcony. Also the internet here was quite fast better than the other hotels I have stayed at so far where it is barely passable and that is only because I am on vacation.

I got room service that night as I was jet lagged (basically a pizza and beer) and the pizza was honestly not that great even by standards of room service. In the morning I went to breakfast (free as a plat). The breakfast area was mostly empty with one other group of four the only other ones present (it was relatively early on a Saturday). The guy manning the front stand took my room number and indicated for me to take any table I wanted. No other guidance was given. I picked a table and then went over the buffet which was somewhat limited and I was a little disappointed that seemingly this was all that breakfast was. Anyway I grab some stuff and take it to my table. For about 20 mins I am seated at the table eating from the buffet and with staff coming and going and nobody asks if I want a coffee. Keep in mind there were 3-4 staff and a grand total of 5 patrons. Finally I wave one down and ask for a coffee. This person asks have you seen the menu, and I am like what menu? They go up to the front stand and grab one and give it to me. Turns out there is a made to order menu after all. So I ordered some pancakes which were decent though honestly I found the breakfast here pretty average for this level of hotel. In the end it worked out but seriously in a 5* hotel when they aren't even a little busy that shouldn't happen.

The tl;dr. Decent stay especially using a cert but service is rough around the edges.