Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
How long to wait for a response from local TSA office?
On Dec. 26, I got an SSSS search at DFW because of being rebooked from DL to AA to accomodate a flight interruption. In the course of the inspection, the memory stick in my Sony PDA was dislodged -- it was there on my flight from MSY-DFW because I listened to an audio book, but when I turned it on for the next flight, it was gone.
I called TSA's contact number in DFW, and left voice mail as requested with all relevant information. About a week later I got a call from the TSA "stakeholder services manager" (or some such title) at DFW asking about the type of memory stick, etc. I gave him the information, and noted that TSA had in fact written down my name when I was searched and that I noticed that they were handling not only my PDA, but another while I was being wanded.
He indicated that he would check into it and get back to me.
Anyone else have similar experiences? How much more time should I give them to respond?
Thanks.
tom