Originally Posted by
feeling100
I booked a Hyatt FHR reservation under my husband's name because he is a Globalist with Hyatt. My husband is not an AU on my platinum card. I'M hoping to get 200 credit, it has been 3 days and not credited. Is it safe to assume I won't get the credit if I don't book directly under my own name?
Should I cancel and rebook under my name and ask Hyatt to add his name and Hyatt number to the reservation? Did anyone try?
3 days is too soon to assume you aren't going to get the credit especially when the various type of credits have been taking longer than usual to post the past few weeks - on average about 10 days and also saw a recent report of 3 weeks. The automated system that detects which charges need to get a credit doesn't know that you booked the reservation under your husband's name so that's not a reason why you wouldn't get the credit. So right now, all you need to do is wait patiently, maybe only a little while but perhaps a bit longer and see what happens.