Originally Posted by 3544quebec
I am staying at the Wilton Palace right now and I have to warn against it. I had prepaid for my stay here and stated clearly when I made my booking that I would be arriving for a late check-in. When I got to the hotel they had given away my room and put me up in another hotel for that night (a total dump!!!!) They were quite unapologetic about it and have done very little to show any concern for my situation. All they offered to do was to refund the one night. I would strongly suggest looking into another hotel. The room here is also not very nice, but rather plain with stuffy air. There isn't even an alarm clock! This is not what would be considered a 4-star hotel anywhere else in the world so beware.