Originally Posted by sh9168
A few weeks ago I was checking in at BOS. When I threw my tool box on the scale, it registered 47.5 pounds. The ticket agent said "wow you just made it!! I told her that elites are allowed 70lbs to which she replied "I didn't know that" I told her it was online and she said she would check with her boss about it. Has any of you elites ever had a case more than 50 lbs and had paid the $25 fee?
Agents don't often know the exceptions to the rule. If you think your bag will be over 50lbs (but still under 70lbs) for domestic travel, the best thing to do is to print out the page on the internet with the exceptions and carry it with you. They can look it up in their system, it just takes longer.
I have never been asked to pay, but several agents had to be reminded that Elites are exempt from the fee.