Originally Posted by
BSAChris
when did that come into play ? As far as I know and read, Gold complimentary upgrades may start to clear 72 hours pre-flight, but a Gold medallion can’t select one manually.
Unless things have changed since I was a GM, you can select one manually if you're within the 72 hour window. I was only GM up until a couple or so years ago and that had always been the case for me at the time.
EDIT: I see a couple posts up that they held back Comfort+ seats in their case, but it seems to be a rare occurrence that this actually happens.