Which route/airline did you book and which class?
LH DRS-MUC-ORD in First (O), domestic segment in Business (I)
How many pax and how many award miles?
1 pax, 91k M&M miles and EUR 390 fees & taxes
How many days/weeks/months did you book in advance?
Booked online 6 months in advance
Have you been able to book your preferred dates of travel?
I would have been happier to fly one day earlier, but this is also fine.
Were you happy with the award booking procedure (e.g. online/by phone)?
Absolutely, because I stayed online. Fast and smooth.
How often did you have to check/call until you got the seats?
There was no availability out of BER which I would have preferred as departure airport. Maybe I could have dealt this out with the M&M SEN hotline, however, DRS is also fine in this case. There will be a CR9 on DRS-MUC -> limousine transfer in MUC. On BER-MUC, it's not very likely to arrive at a remote position in MUC.