Originally Posted by
canolakid
We did put the ticket in the machine- that is how the tariff displayed.
We did not pull off to the side and inquire. Good suggestion in retrospect.
Re AMEX- car rental in Italy is not covered with my country's AMEX Platinum card so we budgeted to pay for full coverage. What was not expected was the complicated explanation of 'zones of theft' liability upcharge depending on where we were driving. Never a great conversation at the kiosk after I had done all the work to prearrange the booking. I mention this so that other 'first time' renters can be informed and prepared.
if you have the receipt you could try to make a claim for a refund. The maximum tariff for a car, Milan to Reggio Calabria (virtually the whole length of Italy) is just under €60.
€84 is the basic penalty for not paying at all, but I think something else was at play there.