Originally Posted by
cascone
What about an emergency number? I feel it unacceptable to have to place complete confidence in the host.
Airbnb is superior in this regard. I chose Marriott because I trusted the name, but both of my bookings were incredibly disappointing and, what's worse, an invasion of our privacy that made us fear for our safety.
I will send my reservation information by email.
Until recently, Marriott has not responded to a platform emergency number.
Instead, I received an email requesting that the host contact me
(which he did not).
After two weeks, I also did not receive any points or bonus nights, which appears to be the usual.