Hi
Indeed not all flights are the same, and I do not know of many places where one
gets consistently, excellent service... But I would like to ask, why do you think
that a report written by the FA would not be followed up? I don't think that the
FAs enjoy working on planes which cannot give you the comfort that you expect.
Regards
Originally Posted by ALEXIS2004
[...] she came back to me saying she will write a report about the incident. [...] I told her "since you are the one who wrote it, I really doubt there will ever be a follow-up by Customer Service" [...].