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Thread: Problems crediting TAP flights to EB
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Old Feb 3, 2023 | 7:22 am
  #4  
miles_collector
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Join Date: Feb 2019
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Originally Posted by gojko88
I've been crediting TAP J to Eurobonus for more than a year now and have never had any issues. Doesn't really help with your problem, but it might reassure you regarding the upcoming all-J roundtrips.

Try writing to Gold support instead of the retroclaim email.
We've had previous trips crediting without problems, even in Y (when applicable)

Originally Posted by herwig
I would try to escalate to the SAS Gold or Diamond email if that’s applicable to you. I had a similar issue with Air China and Shenzhen airlines flight(s). It was difficult but finally could get settled
I've sent an e-mail to the gold (me) and diamond line (Mrs MC) but no feedback.
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