Originally Posted by Gaucho100K

I am trying to use RocketMiles to book a 3 night stay at the Ritz Carlton Grande Lakes in Orlando. Found I rate I can live with, but aside from the (to be expected) "Resort Fee" of $144, the site is also adding a "Cleaning Fee" of $250 (!!!) which is also supposed to be charged at destination. Ive never come across anything like this before... is this usual for RM or is this something specific for this property...?

For the record, I found a better rate and better AA miles offer on BookAAhotels but because Im booking this for someone else, I cannot use BAA as I want to credit the AA miles & LP to my account.

Thanks.