Originally Posted by
flying_geek
well, they just announced another hour delay - so it's 130 min delayed now. AA claims that they don't see a delay and JAL claims they can't change an award ticket which sounds questionable. JAL is talking to AA now - we'll see what they come up with
On day of travel, the ticket -- even an award ticket -- goes to "airport control," so JL should be able to change it. Judicious use of the phrase, "airport control," in discussions with JL might prove useful.