Originally Posted by IMissThe747

I rented a car from National at DEN for December 17, 2022 - January 30, 2023. After departing with my car I saw on my contract it said 12/17/22 - 1/16/23, despite my reservation as recorded via email being correctly noted or 12/17/22 - 1/30/23. I called National and asked them to fix the problem. The agent explained that contracts for longer term rentals would only issue for 30 days at a time, and that on 1/16 the first 30 day contract would automatically close out, and a contract for the remainder of my rental would then be emailed to me. She confirmed she could see my actual reservation, and provided relevant details from it, so I believe her.

It's now 1/16 after the 'drop off time' on the initial contract, and I haven't received the updated contract yet. Is this something I should call National about now? Or give it a day or two and see if it sorts out just like the phone agent explained?

I imagine it's probably fine... but I've heard of other rental car companies erroneously reporting cars stolen and having people arrested, and I'd like to avoid any drama.

Thanks in advance!