ruth, welcome to FlyerTalk! As you see, we are a very welcoming but a large Community. This forum is for setting up meetings and parties and celebrating what FTers have achieved as members. It's really not for travel questions per se. Am not sure whether you will be flying NW or KLM metal and since your question is a more general one about overbooked flights, I'll move this to a more apt forum, TravelBuzz, where you might get some more help. Thanks, Ocn Vw 1K, Co-Moderator.