Originally Posted by
SF_DUKE
The entry staff are actually part of the AMEX team and not the hospitality group.
The AMEX lounge manager did change during the remodel so we will see. Agreed this was one area improvement was needed besides the overcrowding.
Originally Posted by
Boraxo
That's a shame as I never cared for the gate dragons that ran the waitlist.
There was one woman at the reception desk who was great. I hope she's still there.
Last edited by mia; Jan 8, 2023 at 11:27 pm
Reason: Please do not discuss specific lounge employees.