Join Date: May 2012
Location: SF Bay Area, CA
Programs: Amtrak Select Executive, Hertz PC, National EE, IC Diamond Ambassador, ALL Gold, Hyatt Disc
Posts: 531
Yes. A case number was issued. The original flight was from SFO-BUR but the rebooked flight was from SFO-SBA so I believe they are awaiting to see if the gas/mileage from BUR to SBA and back would be included in the reimbursement as there were no SFO-BUR flights with seats left available that day as another colleague had to drive to pick them up. Hopefully, if anything, the flight portion should be straight forward and similar in cost.