FlyerTalk Forums - View Single Post - Southwest's Christmas 2022 meltdown - phones, chat shut down, RR points compensation
Old Dec 27, 2022, 5:20 am
  #72  
hhdl
 
Join Date: Oct 2019
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Posts: 2,342
Keep it simple: switch to hub and spoke to clear the backlog and to the extent possible schedule crews for out and back. Once you have part of the system moving, start focusing on moving folks to the part that's moving.

I'd think most would prefer a double-or-more-connect to being stranded.
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