FlyerTalk Forums - View Single Post - Southwest's Christmas 2022 meltdown - phones, chat shut down, RR points compensation
Thread: Southwest's Christmas 2022 meltdown - phones, chat shut down, RR points compensation
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Old Dec 26, 2022, 2:46 pm
  #10  
whlinder
 
Join Date: May 2001
Location: IAD
Posts: 6,146
Whatever the root cause, it seems their IT systems are horrifically unprepared for this situation.
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