Originally Posted by
woobl
Would that go through CX? I thought if they rebook you that cancels out EU261?
Checking at FR24 shows, your "off-blocks" in Paris was 1 hour late. Touch-down at HKG was 49 mins after original arrival time. Add 10+ minutes minimum taxi time + delay until door open and your arrival delay was 1 hour. CX239 had a 30 mins off-blocks delay, so, even with "running", it would be unlikely, you would have made it.
Yep, IF both legs were on one itinerary, this qualifies for EU261/2004, unless the delay was outside the airlines' control (an emergency at CDG or something like that). When separate tickets, it's your own risk (even with a free rebooking to a later flight). Your delay to arrive at the final destination, SYD, will be 6+ hours, so the earnings equate to EUR 600 per person.
Anyway, CX does have duty of care towards you. A (free ?) lounge access would be a good replacement for that, since it's a daytime wait (and not an overnight).
Just you understand: Before arrival, the airline already decided you were going to miss your connection, so, even when you would have made it on-time to the CX139 gate, you would have been denied. Most people don't know this .......