FlyerTalk Forums - View Single Post - HH Gold on award stay, denied all Gold benefits!
Thread: HH Gold on award stay, denied all Gold benefits!
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Old Dec 11, 2004, 12:42 am
  #10  
Motion122
 
Join Date: Oct 2003
Location: Santa Barbara, CA
Programs: AA Executive Platinum, UA Gold/MM, HH Diamond, Bonvoy Titanium, IHG Diamond/Ambassador, Hyatt Explor
Posts: 2,168
Originally Posted by KathyWdrf
Which HGI are you staying at?

I have always gotten my benefits on award stays. One near-exception was the Doubletree Suites Times Square, but they gave me the breakfast buffet after all (I had Diamond status at the time).

We are staying at the HGI Arcadia, California. We are both repeating guests of this property.

One phone call to the HHonors desk resolved the benefits issue! ^
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