Originally Posted by
stephenjc
EDI-LHR last Saturday. We've had the 1-3 for a while, but something changed recently or we got a good gate agent.
Group 1 was called, only group 1 and it was policed at the pillar, anything but G1 and you were told to wait.
Then G2, etc.
Long may it continue.
For me this is the worst of both worlds. I'm in group 1, but invariably if they have a group 1-3 queue but call only group 1 then someone towards the back will assume they are the only person in the queue with Gold status and rudely barge their way past all the other group 1's in the queue as they are "priority".
I would prefer if they had separate pillars/queues for groups 1, 2 and 3, but if there is a single G1-3 queue I wish they would just board it all together. I'm not bothered if that means a few group 2 and 3 customers get to board before me.