FlyerTalk Forums - View Single Post - Dealing with / Contacting Customer Care for flight cancellation/delay
Old Nov 23, 2022, 10:07 pm
  #16  
frappant
 
Join Date: Sep 2022
Programs: United Mileage Plus
Posts: 732
Originally Posted by prestonh
The predictable outcome occurred when you no showed on an outbound reservation, the remainder of the booking was canceled. That was a consideration you needed to make when you rebooked your irrops sfo-yvr but that didn't occur and left the ua flight intact. Also the canc notice went unheeded. I would have been on that instantly.

funny thing is I can’t find that cancellation email any more.

UA agent didn’t confirm anything.

unless I could get AC to uncheck me, he said he couldn’t put me on the UA flight.

if they were right to cancel the whole booking, how was I able to board the YVR-BNE flight and why wasn’t any of my miles returned for that no show.

I don’t get the selective cancellation of flights on the booking or the non return of miles either.

I presume UA recognized that they still had all the miles from the redemption so they booked me in biz on their flight.

The caNcellation was back on Nov 5 — the Departure date was Nov 4.
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