FlyerTalk Forums - View Single Post - Consolidated Global Services Thread: Benefits, Questions, Experiences [2022]
Old Nov 22, 2022, 4:29 pm
  #1323  
n8-the-gr8
 
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 459
Originally Posted by Weatherboy
On my last few flights, including today's at DEN, there was no GS preboarding. Went from military to 1k.

On board, there's no recognition of status at all. No one says "thank you for being a global" anymore.

Food/drink orders taken without regard to status.

During PDB time, I asked for a drink but was told they need to get 1k drink requests out of the way first.

I could see a goof-up on 1 flight where stuff goes awry, but this has been my experience for the last 6 flights.

When it comes to gate and inflight service, is GS a thing of the past?
Nope - just the only consistency with United which is in not meeting base-level expectations
Could be new hires or folks who have not been well trained with the rapid expansion back to typical flight capacity and frequency.

Actually kidding as I've generally received perfunctory GS service in the last couple months with the exception of PHL which has old-school, above-and-beyond GS service.
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