Join Date: Sep 2000
Location: Los Angeles, CA,
Programs: Hilton Diamond, IHG Diamond, Hertz President Circle, Copaair Presidential, and Southwest A-List
Posts: 587
I also want to reiterate that you will NOT get the full supposedly loss of approximately $4,000. While the $1,600 is not even half of your reported loss, I strongly doubt you will do any better.
:You at least got the president to personally respond to you. That may have been the reason that the offer was upped.
It's is entirely up to you if you want to accept it or not. If it were me, I would even though it's does not represent the full amount of my reported loss.
I have dealt with Copa on issues before. In my experience, I almost never felt whole after they have "resolved" my issue.