FlyerTalk Forums - View Single Post - AC Lounge Access - physical locations and rules (2022 onwards)
Old Nov 21, 2022, 2:25 pm
  #354  
The Lev
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Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,579
Originally Posted by 1nsane
SS Entry has been denied for flight AC092. Ticketstock 220 (LH) Business Class / Signature Class
Ticket shown on screenshot. The Loungeagent said the access is not on the BP. But the rules say BK P and AC operated flight needed to access. So in my opinion the access rules meet up. The Ticket has never been changed nor it's an upgrade into business class. It was originally booked as Business Class flight.
Anyone has a clue why is that ?
Seems odd - try tracking down a Concierge and see if they can address it. Could be a new person.

If you are there now, I assume you are in the sterile area, so go to the Maple Leaf Lounge and have them get a Concierge for you.
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