FlyerTalk Forums - View Single Post - UA Award tkt change/cancellation/redeposit/fees Q&As {Archive}
Old Nov 11, 2022, 6:49 pm
  #1261  
gnomey
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by Lux Flyer
Actually effective for travel beginning after 1 Jan according to the web page, though I doubt anyone is really going to scrutinize it, given the previous waivers that existed.

----

Award service fees

We have removed all redeposit fees associated with canceling award travel so you can have more choice and control over managing your plans.
  • The fees for award travel apply to United, United Express®, Star AllianceTM airline partners and other airline partners.
  • Fees apply to each ticket individually. If multiple people are traveling together, there is a fee for each traveler.
  • Fee level is based on the MileagePlus status of the member whose miles were used to book the award.
  • Some award changes may also require additional mileage.
  • Service fees are nonrefundable.
For travel starting on or after January 1, 2023


1 When determining which service fees apply, the number of days before departure is calculated based upon the exact time of the scheduled flight departure.

2 This fee applies to all members and is charged instead of the redeposit fee that applies if canceling before flight departure.

does this new rule apply retroactively? (ie to bookings made before 1 Jan 2023)
gnomey is offline