Originally Posted by HadesNL

Not being the bearer of bad news, but giving our welcomed new Diamond-AMB friends an essential tip:

For those in need of using the late checkout as:

- Diamond AMB or as Diamond or as AMB
ALWAYS email the hotel's reservations in advance,
after you've made your booking,
so they are aware of your needs concerning late checkout,
so they can allocate you the right room that you can keep till late checkout,
so they can keep track of room inventory management and code the keys properly for late checkout!
(nobody like to be locked out their rooms when the keyencoding expires)

From personal experience:
- I do this all the time and late checkout is then always no problem/hassle
- see elite members at checkin asking for late checkout, which hotels can give but guests might have to switch rooms
(Can happen if a RA or InnerCircle wants their preferred room for early checkin)
- see elite members after noon time clustering at reception demanding keys recoded for access being locked out of their rooms but having never informed the hotel (in advance / at checking/ anytime during the stay) that they were using the benefit of late checkout


Emailing the hotel in advance about your needs saves so much anguish for both parties involved and makes a stay at an IHG-hotel very pleasent.


And this also applies for our RA + InnerCircle per invitation only friends.....
Although the hotel will usually jump into hoops to accomodate their best guests,
Emailing them in advance results in never a dissapointment.


And as always: happy face + positive thinking