Originally Posted by
Bartolo
I had a claim for expenses in the US due to an AC flight cancellation. Claim did not involve APPR. The claim was paid in $CDN. Receipts were in USD.
I pointed out the issue and provided amount owing based on Bank of Canada exchange rate for the day the expenses were incurred. Additional amount paid straight away with an apology.
So you submitted the claim in USD and AC paid that amount in CAD? Was this paid into a Canadian bank account? My question is more about paying into a USD bank account in the US. AFAIK the compensation amount is set in CAD, but I am American and I do not have a CAD account.