Originally Posted by
corporate-wage-slave
I guess you are at 8 weeks from the initial complaint submission? In which case go to CEDR and ask for EC261, delay due to technical faults, I wouldn't further waste time with BA on this.
Hi , less than 8 weeks but I did the make the claim procedure and this is definitely in response to that as they then emailed me offering £95 for the taxis/food we spent. Not mentioned in other correspondence.
I agree , no point dealing with BA.
Big question - is it a technical fault ? ( as the initial plane was cancelled and we were moved to a replacement which flew later) or could they validly argue the weather issue?
To my mind at best a bit of both for Ba - given had they not had the initial plane fault we wouldn't have flown on the later plane and then hit those weather conditions.
And that email they sent stating technical faults has surely been admittance they cant now step back from?
perhaps all a question for CEDR