FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Oct 10, 2022, 4:05 pm
  #902  
delpiero223
 
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
Originally Posted by CrazyPete

When I arrived for check in the paperwork she gave me to sign still showed the $175. I mentioned that and she made a note on the sheet that the rate should be $169. I am not sure if it was because it was an old printout or if they actually had to modify anything but regardless when I checked out the next day the bill showed the proper rate..
Had the same issue in New Orleans these days. The claim was approved more than a month before the stay, but the hotel still had the old, almost double price in their system. They manually adjusted it after showing the price-match e-mail.
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