Join Date: Feb 2000
Location: San Francisco (Marin County), CA
Programs: UA Global Services, AA Lifetime ExecPlat, LH HON Circle, SQ PPS Solitaire, Hyatt Courtesy Card
Posts: 3,002
I have leaned away from this hotel after staying at the property in 11/03 when it was still an Intercontinental, because I had perhaps the worst mattress ever in any hotel, period. I have some back problems and I really need good support. Can any of you who have stayed there comment on the mattresses - did they seem new? are they properly firm / not sagging? I am wondering if Hyatt replaced them on taking over.