Originally Posted by
fleuve
Hi everyone.
I have an award ticket issued by UA with the following route (all in business) in January 2023 : TSA-(NH)-HND-(NH)-VIE-(OS)-JFK
However, I was notified 2 days ago that the HND-VIE segment was cancelled.
The option I had is either to change date (no availability within 1 week), to receive full refund, or to change to flights on UA metals.
The newest route is TPE-(UA)-SFO-(UA)-EWR.
(Surprised that UA is that flexible, given that the availability was only in JN class at the moment, costing 275k miles +tax oneway).
Since my original itinery involves transfers in Japan and Austria, I paid the relevent tax of these countries.
Now that I am rerouted to only include the origin and destination countries, would I be able to ask for tax refund?
Thank you.
It should happen automatically.
If not, contact MP and they should sort it out.
They don't keep money intended for taxes.