Originally Posted by
CrimsonTornado
My wife and I booked separate tickets on the same flight. She had to go through her corporate portal to book the ticket. I called in to try and link our reservations so we could be seated together, but there was only one free seat left and all remaining double seats had fees.
I have Gold status and have called in the past to link reservations and get my companions free MCE or preferred seating, but this agent would not allow that and said my wife would have to pay for the seat regardless. Is this a policy change?
Golds only get MCE at T-24. If you see a pair of MCE seats available at T-24, I would call AA then, and see if your request can be accommodated. I'm not sure whether the fact that your wife's ticket was issued by a travel agent will affect AA's ability -- or willingness -- to link the two reservations for seat-selection purposes.