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Thread: [OVER 48 HOURS FROM DEPARTURE] AC changed/cancelled my flight. What are my options?
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Old Sep 24, 2022, 11:27 am
  #529  
canadiancow
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Join Date: Sep 2012
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Originally Posted by isaacchambers
Question - AC canceled my desired YYZ>>SFO flight over christmas - they put me at the ungodly early flight from YOW to YYZ to connect for the 0800 - didnt want that.

I called - wanted 8010/765 via YUL and they said no since there was only Y class fares showing (Y9) on the CRJ hop to YUL - they refused to move me to that flight.

Is this a recent policy? I have alway had the option to move as long as the class of SERVICE is available....im 75k too.
The policy definitely says "Rebook same booking code or up to M for Basic, Standard, Flex, comfort, and up to Y for Latitude". I can't find 10 year old policies, but it's been this way for at least 2.5 years.
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